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Privacy Policy

Last updated: January 2025

Who We Are

Castlemill Dental Clinic is located at Castle Mill Shopping Centre, Hamlet Lane, Flemingtown, Balbriggan, Co. Dublin, Ireland. Our website address is https://castlemilldental.ie. If you have any questions about this policy, contact us at info@castlemilldental.ie.

What Data We Collect

We collect personal data in the following circumstances:

  • Contact forms & appointment requests: Name, phone number, email address, and any information you provide in your message.
  • Patient records: Medical history and dental records for registered patients, held securely in compliance with Irish healthcare data regulations.
  • Website analytics: Aggregate, anonymised data about how visitors use our website (via Vercel Analytics). This does not identify individuals.

How We Use Your Data

We use the data you provide to:

  • Respond to your enquiries and appointment requests
  • Provide dental treatment and maintain your patient records
  • Send appointment reminders and follow-up communications
  • Comply with our legal obligations as a healthcare provider

We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties for commercial purposes.

Legal Basis for Processing

We process your data under the following legal bases (GDPR Article 6):

  • Contract performance: To provide dental care and respond to appointment requests
  • Legitimate interests: To manage our practice and communicate with patients
  • Legal obligation: To comply with healthcare regulations and record-keeping requirements
  • Consent: Where you have given us explicit consent (e.g. for marketing emails)

Data Retention

Patient dental records are retained for a minimum of 8 years from the date of last treatment, as required by Irish healthcare regulations. Enquiry data from contact forms is retained for up to 2 years.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of data (subject to our legal obligations)
  • Object to certain types of processing
  • Request data portability
  • Lodge a complaint with the Data Protection Commission (dataprotection.ie)

To exercise any of these rights, contact us at info@castlemilldental.ie or call 01 841 0306.

Cookies

Our website uses essential cookies required for the site to function. We use Vercel Analytics which collects anonymised, aggregate visitor data without cookies or fingerprinting. We do not use advertising or tracking cookies.

Third-Party Services

Our website is hosted on Vercel. Appointment request emails are sent via Resend. Both services are GDPR compliant. See their privacy policies for details.

Changes to This Policy

We may update this policy periodically. The date at the top of this page reflects the most recent revision.